Referral club terms.

1. About the club

These rules are clause 12 of our terms and conditions of sale, written out in full on their own page. They form part of those terms. The rest of that document — orders, payment, lead times, installation and the warranty — covers the purchase of your own room, not the club.

Sprout Pod operates a paid referral club whereby existing clients may host site visits for potential new customers in exchange for a fee. You can join using the referral club form.

2. Who can join

You can join the club if you:

• own a Sprout Pod garden room
• are over 18 years of age
• live in a region where Sprout Pod operates

3. How it works

• From time to time we may ask whether you are willing to host a short, pre-arranged viewing of your room for a prospective customer.
• You are never obliged to accept a request, and you can pause or leave the club at any time.
• Every viewing is arranged in advance at a time that suits you.
• Your contact details are given to a prospective customer only after you have agreed to that particular viewing.

4. Rewards

If a viewing you hosted leads to a confirmed sale, you receive a reward. Rewards increase with the number of confirmed sales you have generated:

• A sale is confirmed when the new customer’s deposit has been received by Sprout Pod.
• The reward level is fixed at the point the sale is confirmed, in the order sales are confirmed, and does not change afterwards.
• Rewards are paid by bank transfer, or by voucher where we agree that with you, within 30 days of the sale being confirmed.
• There is no cap on the number of rewards you can earn.
• Rewards are paid to the club member only. You are responsible for declaring them if your own circumstances require it.
• Where a sale is later cancelled or refunded in full, we may withhold a reward not yet paid, or ask for one back if it was paid in the meantime.

We need your bank details to pay a reward. You give them to us on the payment details form once you have joined.

5. Hosting a viewing

• Contact details are exchanged only after both people have consented, and only to arrange that visit.
• Visitors arrange and pay for their own travel, and are responsible for their own conduct during a visit.
• Sprout Pod does not attend viewings, does not supervise them, and is not a party to the arrangement between you.
• Please treat a host and their home with respect, keep to the time agreed, and do not photograph anything without asking.
• Please do not make false or misleading claims about Sprout Pod products.

6. Changing or leaving the club

You may leave the club at any time by contacting us. We may remove a member at our discretion, particularly where the scheme is being misused, and we may change, pause or end the club on reasonable notice. Rewards already confirmed before a change are honoured on the terms that applied at the time. How the personal information involved is handled is set out in our privacy policy.

For anything to do with the club, email info@sproutpod.ie or use our contact page.